Wednesday, May 13, 2020
Consumerism Of The Healthcare Industry Essay - 1204 Words
Part A: There has been an indisputable growing trend in consumerism in the healthcare industry. The shift of patient to consumer has begun to take effect. The relationship between patient and consumer are closely related and complicated, ââ¬Å"A patient is also a healthcare consumer, but a consumer is not necessarily a patientâ⬠(Jayanthi, 2015, para. 2). The definition of patient is arguable, Medicinenet.com varyingly defines a patient as a person requiring medical care, receiving treatment, under a physicianââ¬â¢s care, waiting for treatment and care, a person receiving care by a licensed professional (2016). A consumerââ¬â¢s role as described by Thomas in the rise of product differentiation and consumerism, had to be introduced and educated of a good and service, have awareness of purchase opportunities, and standardization of goods and service where the consumer was to be persuaded to choose one or the other (2015, p3). Margolis is quoted, ââ¬Å"Patientsâ⬠¦receiv e care, while consumers make choicesâ⬠(In Jayanthi, 2015, para. 4) According to the Institute of Health Consumerism (IHC), ââ¬Å"Patients are increasingly taking an active role in their care experience and are evermore empowered to choose their own care alternatives. With the current state of the economy, the cost of care and, most importantly, the quality and ease of service are crucial factors in determining patient satisfaction. Implementing a consumer-driven health plan is the right first step but that alone in not sufficient to meetShow MoreRelatedHealthcare Consumerism And Its Importance For Individuals, Organizations, And The Healthcare Industry880 Words à |à 4 PagesResearch Question Title for this research is ââ¬Å"Healthcare Consumerism and its Importance to Individuals, Organizations, and the Healthcare Industry.â⬠Research Plan Introduction ââ¬Å"Healthcareâ⬠and ââ¬Å"consumerismâ⬠are not commonly known, nor considered to be in conjunction with one another. With the velocity of change in the healthcare industry, organizations have been forced to grip their pocketbooks in an attempt to contain their healthcare spend. Employers have done this by taking large steps towardRead MoreHealthcare Consumerism Of The 21st Century1593 Words à |à 7 Pagesdiscover what is known about healthcare consumerism in the 21st century, the researcher will recommend solutions that educate and promote healthcare consumerism. 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